What we do
Exploration

Exploration
of work hours a year = Investment in R&D

Planning

Planning

Production

Production


Customer Service
remote FAT
Our doors are always open, no matter where in the world you are. Thanks to our remote Factory Acceptance Test, you can actively partecipate in the launching and testing of the machinery that we carry out in house from the comfort of wherever you find yourself.
On-site technical assistance
If you need hands-on assistance, you can count on our world-wide assistance network, made up of qualified technicians ready to step in immediately to solve any kind of problem that may arise on-site.
Remote technical assistance
Thanks to our automation intelligence and video inspection systems we can connect to our machines and carry out assistance interventions even remotely. We can identify and analyze the data to reveal any anomalies and provide you with support and solutions without having to actually be present, thus reducing machine downtime.
Preventive maintenance
To make sure your machines are always in great shape, you can take advantage of our preventative maintanance and check-up program, booking regular inspections with our technicians whenever it's most convenient for you according to your production schedule.
Predictive maintenance
In plants equipped with our automation and video inspection software, maintenance can be predictive, based on sensors applied to certain equipment to monitor their condition, prevent breakdowns and carry out interventions at the most appropriate time.
Parts
At your service! Any part you may need will soon be at hand no matter where you are in the world, thanks to our internal spare parts warehouse, perfectly organized and connected to a super efficient logistics network.
Optimization and updating
Our machines have been designed to be easily retrofitted as technological advancements are made and our technicians are at your disposal to install and implement all updated modifications.
Training and consultation
We are by your side every step of the way, from the moment your machines are installed, providing your supervisors, operators and maintenance personnel with specific training – including online – on the use of the system you have purchased. In addition, we provide you with our consulting and training packages to increase personnel productivity and efficiency, thus reducing operating costs.

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- Detailed analysis of the project under every key aspect (market, structure, objectives).
- Preventive on-site inspections for designing spatial lay-outs, connections and logistics.
- Consolidated installation interventions to guarantee that staff is appropriately trained.
- Post-installation inspections to monitor the correct, on-going use of machines and intervene when necessary
- Regularly scheduled maintanence and monitoring visits to make sure everything is running smoothly.
- We connect you with the most qualified and competitive suppliers of raw materials and services.
- Financial support to lighten the load of your investment.
- Assistance in operational and technical personnel selection.
- Pre-training for non-specialized personnel.
- Interconnects your machines, automates the processes and centralizes control and management from your computer, making production streamlined and user-friendly.
- Allows your machines to automatically schedule maintenance appointments, optimizing the exchange of data with our service team to increase productivity day by day.