How we do it
Behind each of our machines there is a clear method and philosophy: to be by your side every step of the way. We don’t just provide you with state-of-the-art automatic technologies, but we accompany you with expertise, constant presence and concrete tools, from design to installation, maintaining continuous support over time. It is this approach that allows us to build solid, long-lasting relationships, based on mutual trust, with all our clients and partners. Because innovation is a journey that is done together.
Knowledge and Expertise
Customization
Every project is unique, which is why we continuously invest in R&D moving beyond standardization to offer tailor-made solutions. Whether it’s designing completely new machines or adapting existing models, our team’s commitment is to meet each client’s specific requirements. This ability to customize keeps us at the forefront of the market, anticipating tech trends and tackling even the most complex needs.
Project Analysis
Our approach begins with close collaboration with the client. We conduct an in-depth analysis of the available spaces, production goals, and compliance requirements, on top of testing the customer’s actual product to ensure compatibility and efficient operation of the system. Whether they’re looking for a full complete line or a single machine, we can provide our customers with turnkey solutions suitable for their needs.
Step-by-step Approach
For those planning to purchase a production line, we propose a flexible and modular solution. It is not necessary to invest in a complete line all at once: each unit is designed to be progressively integrated, offering maximum adaptability while ensuring a gradual and customized evolution of the machinery fleet.
Operations
Customer Support
We guarantee a dedicated support line for rapid problem resolution. With a simple call, one of our qualified operators— available from both Italy and the United States—will promptly assist you. Our technicians can remotely monitor and diagnose the issue in real time. Additionally, we ensure fast and reliable supply of spare parts to minimize downtime and keep your operations running smoothly.
Training
The success of any technological solution lies in the expertise of its operators. That’s why our well-versed technical team is dedicated to delivering complete and personalized training, both before and during the machine and software installation process. Our goal is to ensure optimal and safe operation of our systems, and a smooth startup of the line, reducing learning times.
Maintenance
Maintenance is a cornerstone of maximizing the performance, and lifespan of machinery. As manufacturers, our maintenance services are tailored to keep your equipment running at peak efficiency, minimize costly downtime, and address potential issues before they become problems. Beyond corrective maintenance, we provide periodic, preventive and predictive maintenance plans.
Smart Solutions
Digital Optimization
Our new software solutions introduce innovative methods to increase machinery efficiency and optimize production cycles. By continuously tracking performance metrics and analyzing key performance indicators (KPIs) in real time, our systems identify bottlenecks and drive targeted improvements. With this data-driven approach every aspect of the production process is fine-tuned for maximum performance and reliability.
Remote Connectivity and Monitoring
Our machines are continuously networked to give you as well as Brighi technicians direct access to the machines’ status and their real-time data. This dual-layer approach ensures that, alongside the preventive monitoring provided by our software, our expert staff can intervene promptly when needed.
100% Electronic
With our software, changing production settings is easy and fast. Simply modify a recipe from the database to switch between product types and sizes with just one click. This streamlined process is made possible by our electronically based system: no need for mechanical adjustments or machine’s reconfiguration.
